18 lines
810 B
Markdown
18 lines
810 B
Markdown
# Customer Discovery Notes
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Customer leaders described a reporting workflow that depends on manual exports,
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spreadsheet cleanup, and delayed operational data. Finance wants faster variance
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explanations. Supply chain teams need fresher inventory and order signals.
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Revenue leaders want consistent definitions before asking AI for account-level
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recommendations.
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The strongest pain point is time-to-insight. Teams have useful data, but the
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last mile is manual and trust erodes when teams compare different numbers.
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Recommended next steps:
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- Confirm the top three operational decisions that need faster signal.
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- Map the current export and reconciliation workflow.
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- Prototype an executive dashboard narrative using governed metrics.
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- Define how AI-generated explanations cite source metrics and definitions.
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